We’ve published a new Zapier template for smartQ that helps you automate recurring work—without writing any code.
Set it to run on a schedule (weekly by default, but you can switch it to daily, monthly, or a custom interval) and Zapier will automatically create a smartQ ticket so nothing gets missed.
Bonus: the same template can also add a task and a note inside the ticket each time it runs—perfect for recurring checklists, reminders, and recurring process updates.
We’ve launched the smartQ + Zapier integration.
Zapier helps you automate work without writing any code. Connect smartQ with thousands of apps and automate recurring tickets, notifications, and routine workflow steps—so updates move automatically across the tools your team already uses. [ learn more ]
We’ve refreshed our plans while keeping pricing simple and predictable.
For the past 15 years, we’ve had the honor of helping organizations of every size—from small local businesses to large international enterprises—streamline and manage their workloads with ease.
To all our clients: thank you for your lasting trust and support. We’re excited for what the future holds and look forward to many more years together!
When editing multiple tickets, now you can easily re-select the tickets you edited before.
This feature is available only in the new interface (v2).
You can now hide left and right panels in Ticket View, List View and Dashboard via keyboard shortcuts (ALT+L / ALT+R). Available in the new interface (v2).
Automation now supports Custom Fields — create triggers/rules based on your Text, Number or Date custom fields.
With many working remotely, we added the geolocation feature — now your team will be able to see where the person posted the note from.
This feature is turned off by default and can be enabled individually by each person via “options” menu. You also have to allow the geolocation tracking in your browser in the URL line.
You can now change the tag names. When renaming tags with the same name, those are now merged.
This feature is only available in the new interface (v2).
We just released our brand new interface (v2)!
Responsive screens, redesigned forms, touch devices friendly, custom themes, dark mode and more!
You can switch to the new interface and back at any time, making the transition when it fits you.