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Clone Ticket feature added

Clone Ticket

We added the possibility to Clone (duplicate) any ticket so you can create new tickets based on existing ones.

Display Ticket ID feature added

Ticket IDs

For those who want their ticket IDs displayed at all time by their ticket name – we just added this feature. This is a global setting and can be enabled through “options” menu.

Set Color

Now you can set the ticket color from the Add/Edit Task window.

“Quick Ticket Add” added!

Quick Ticket AddNeed to add a ticket quickly, without opening all the options? Now you can – with “Quick Ticket Add” function. The “+” button is now located on the top of the first column.

Custom ticket colors added!

Custom Ticket Colors

Now you can change the tickets color (background/border). In combination with custom color tags it gives you even more ways to distinguish tickets visually.

Custom color overwrites the automatic coloring of overdue tickets in light red color.

“Date” custom field type added

Date fieldWe just added a new type of field to our Ticket Designer screen – Date. Now you can add to your ticket forms custom date fields, with handy popup calendar selectors and even smart default values like “tomorrow”, “next week”, etc.

 

Tags deleting function added

delete_tagsWe just added the function for deleting global tags – you can see it when you mouse over the tag name.

We just extended our open API to support custom fields: https://www.getsmartq.com/help/api.php

ProActive Technology
smartQ is very flexible and is used across many industries, for a wide variety of projects.

Today we are sharing a customer story on how ProActive Technology – an application development firm from Greenville, South Carolina – found smartQ useful for a wide variety of its tasks. [ read the whole story ]

smartQ speaks Chinese now!

smartQ interface is now available in Chinese! Special thanks to 章肖洋 who helped with the translation.

All together smartQ is available in ten(!) languages now: English, Spanish, Brazilian (Portuguese), German, Italian, French, Russian, Czech, Dutch and Chinese!

Want to see smartQ translated into your language? Any smartQ user can contribute – just use the “options” menu on the top of your smartQ screen. There is a link there called “Translation Area” that will take you to the public translation area.