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Custom ticket colors added!

Custom Ticket Colors

Now you can change the tickets color (background/border). In combination with custom color tags it gives you even more ways to distinguish tickets visually.

Custom color overwrites the automatic coloring of overdue tickets in light red color.

“Date” custom field type added

Date fieldWe just added a new type of field to our Ticket Designer screen – Date. Now you can add to your ticket forms custom date fields, with handy popup calendar selectors and even smart default values like “tomorrow”, “next week”, etc.

 

Tags deleting function added

delete_tagsWe just added the function for deleting global tags – you can see it when you mouse over the tag name.

We just extended our open API to support custom fields: https://www.getsmartq.com/help/api.php

ProActive Technology
smartQ is very flexible and is used across many industries, for a wide variety of projects.

Today we are sharing a customer story on how ProActive Technology – an application development firm from Greenville, South Carolina – found smartQ useful for a wide variety of its tasks. [ read the whole story ]

smartQ speaks Chinese now!

smartQ interface is now available in Chinese! Special thanks to 章肖洋 who helped with the translation.

All together smartQ is available in ten(!) languages now: English, Spanish, Brazilian (Portuguese), German, Italian, French, Russian, Czech, Dutch and Chinese!

Want to see smartQ translated into your language? Any smartQ user can contribute – just use the “options” menu on the top of your smartQ screen. There is a link there called “Translation Area” that will take you to the public translation area.

smartQ API released!

smartQ APIWe just released the open smartQ API – now you can build your own smartQ extensions. [ read more ]

 

smartQ speaks Dutch now!

smartQ interface is now available in Dutch! Special thanks to Frank van Leerdam who helped with the translation.

All together smartQ is available in nine(!) languages now: English, Spanish, Brazilian (Portuguese), German, Italian, French,Russian, Czech and Dutch!

Want to see smartQ translated into your language? Any smartQ user can contribute – just use the “options” menu on the top of your smartQ screen. There is a link there called “Translation Area” that will take you to the public translation area.

New payment options

Credit Card payment

We just added a new payment method to our smartQ monthly plans. Before that all monthly payments were processed through PayPal and required to create a PayPal account. Now we added the possibility to process credit cards without leaving our website (through Stripe.com) and without the need to create a PayPal account.

As before, smartQ does not store the credit card information and we have no access to our clients credit cards.

Customer Story: Village Tax and Financial Services
smartQ is designed to be flexible and to be used across many industries and a wide variety of projects.

Today we are sharing a customer story about how Village Tax Financial Services – a small financial service company from Sacramento, California – found smartQ useful for a wide variety of its tasks. [ read the whole story ]