≡ Menu
File uploader

We just updated our file uploader. Among other small improvements it now also supports adding files via drag-and-drop – simply drag your files into the New Note form.

Advanced Access Management and Logging

Advanced Access Management and Logging is an advanced security setting that  lets you track who and from where accesses (or tries to access) your smartQ site and even limit access to certain geographic locations! [ read more ]

smartQ API is out of beta

smartQ_APIWe built our iPhone app using our open API. While we worked on it, we ended up testing, improving and extending it. Now, with the release of smartQ iPhone app, we are also moving our API our of beta. Happy coding! [ read more ]

qEgg

In order to celebrate the recent launch of smartQ iPhone app, we decided to have a little fun and organize a competition.

We hid a virtual Easter Egg inside the smartQ app . Whoever finds it first… wins $1000.

Once the hunt begins, there will be a series of clues that will eventually lead to the egg and the prize.

Have fun and good luck!

This hunt has been closed.

smartQ iPhone app

After months of in-house development , we are proud to reveal smartQ iPhone app!

smartQ iPhone app is native, fast, and contains all the main features. You can navigate your projects and tickets, create new ones, drag them between stages, post comment with attachments and even archive tickets! Give it a try and send us your feedback.

Download it from iTunes.

P.S. This app is built on top of our updated and extended smartQ API. We will be updating soon the API documentation to reflect the changes.

Dashboard View

Dashboard View

We just added the Dashboard View – it lets you see tickets across all the projects in one list. No more switching between projects to check for the new tickets or new notes posted into different projects.

The new screen is accessible through the switch on the top, by the People and Project buttons.

Customer Story: TravelClick Inc.

Travel Click Inc.

smartQ is very flexible and is used across many industries, for a wide variety of projects.

Today we are sharing a customer story on how TravelClick Inc. – a hotel service company with offices around the world – found smartQ useful for a wide variety of its tasks. [ read the whole story ]

smartQ 3-year anniversary

smartQ just turned 3! We are proud to see it mature and grow.

We want to thank all our customers for their support. We will keep making smartQ even better!

Back in the 1940s, Toyota was struggling to develop a better system for their car production line. What they came up with is a production management system called Kanban.

Kanban is basically a card board split into vertical columns – usually stages of a process. In the case of Toyota. the cards represented the car parts, and Kanban was used to make sure the parts are ordered in time and in correct numbers. But, as it turns out, the whole concept can be applied to any multi-step process management.

kanban board

(photo by: Oliver Tacke on Flickr.com)
 

[continue reading…]

Ticket Images Cover feature added

Ticket Images Cover

We just added the preview of the last image uploaded to the ticket to be displayed automatically in the Board View as a Ticket Cover. Any image uploaded to a ticket can be made into its cover, or you can remove an existing cover. Also, this feature can be turned off through “options”.

We hope this feature will help you visualize your tickets and give your smartQ boards a better ‘glancability” and functionality.