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smartQ interface is now available in Brazilian Portuguese! Special thanks to Marcelo Leite (Ecoar) who helped with the translation. More languages are coming out soon.

Do you want to see smartQ translated into your language? Any smartQ user can contribute – just use the “options” menu on the top of your smartQ screen. There is a link there called “Translation Area” that will take you to the public translation area.

smartQ officially out of Beta!

smartQ is officially out of beta now!

After months of internal testing, followed by a month of public beta, we finally decided smartQ is ready for commercial use.

We will be continuing to improve the product and implementing the many ideas we have.

All beta-testers and new users get a 30-day totally free trial, after which the account has to be upgraded to a paid one.

We are looking forward to welcoming our first clients and early adopters of smartQ!

Ticket limit per stage (column)

Did you ever want to have some kind of a visual alert when there are too many tickets in a particular stage? For example, you don’t want more than 5 tickets assigned to your team at once, so people don’t get overwhelmed. Now you can do that!

In Workflow Designer (Project Settings) you can define the recommended ticket limit (also called sometimes Work In Progress – WIP) for any stage (column on the Board View). This limit will be displayed by the number of current tickets in that stage.  If the limit is exceeded, the column header will turn red.

smartQ speaks Spanish!

smartQ interface is now available in Spanish! Special thanks to Edmundo J. Rigazzi (Cooperativa de Trabajo Lof IT Ltda.) who helped with the translation. More languages are coming out soon.

Do you want to see smartQ translated into your language? Any smartQ user can contribute  – just use the “options” menu on the top of your smartQ screen. There is a link there called “Translation Area” that will take you to the public translation area.

We just added SSL protection to your smartQ accounts. Now your data communication is encrypted by 256-bit High-grade Encryption authenticated by Thawte Inc. You will see the login pages now using HTTPS. You can also enable it for all other pages as well through the “options” menu on the top of your smartQ screen.

We also added password encryption. All existing passwords have been encrypted already – you don’t have to do any changes. If you forget your password, the only option now will be to reset it.

Now you can enjoy smartQ with this extra security! Those updates are part of the pre-planned steps to get smartQ ready for a commercial release sometimes soon.

We just added two examples of how smartQ can be used in real projects. The examples cover the projects setup – workflow, team roles and custom fields:

Feel free to share examples of how smartQ is used in your organization!

We just expanded our Help with a new quick starting guide, covering the very first steps when starting to use smartQ.

As you noticed, we try to keep our Help sections light and very visual – we hope you like it.

smartQ beta is out!

Finally smartQ beta is out! Now you can open your own smartQ account in seconds and try it for free.

The beta version is fully functional and comes with a solid set of features:

  • Board View (Kanban)
  • List View
  • Workflow editor
  • Custom ticket fields
  • Customizable Team Roles
  • Ticket View with Notes and Files area
  • Email Notifications
  • Live updating interface
  • Quick ticket search
  • and more!

Open your own smartQ account and see it in action now!

[ go to smartQ website for details ]

smartQ – Kanban for masses!

Productivity: Using the Personal Kanban to Play with Project Decomposition

Image: 'Productivity: Using the Personal Kanban to Play+with+Project+Decomposition' https://www.flickr.com/photos/91555706@N00/3879260111

Kanban (“signboard”) was invented by Toyota over a half century ago in order to improve their production system. It basically represents a board split vertically into steps of a process, with cards moving through those steps left to right. Those cards usually represent tasks or resources.

Recently Kanban gained a new popularity online as part of Lean and Agile software developing methods.

Kanban board with cards is a great way to visualize ANY type of process – not only for software development cycles. This is why we decided to build an online Kanban board that works for any business.

smartQ is designed to be simple and customizable, so it can be adopted for any organization and workflow.

smartQ is the first Kanban designed for masses! Visit getsmartQ.com for more details.