smartQ interface is now available in Italian! Special thanks to Maurizio Zaccherini (eurek srl) who helped with the translation. More languages are coming out soon.
Do you want to see smartQ translated into your language? Any smartQ user can contribute – just use the “options” menu on the top of your smartQ screen. There is a link there called “Translation Area” that will take you to the public translation area.
A ticket with “Required by” date that is overdue now gets automatically color-marked. Makes it easier to hit those deadlines!
smartQ interface is now available in German! Special thanks to Michael Gehrer (TILAK) who helped with the translation. More languages are coming out soon.
Do you want to see smartQ translated into your language? Any smartQ user can contribute – just use the “options” menu on the top of your smartQ screen. There is a link there called “Translation Area” that will take you to the public translation area.
smartQ interface is now available in Brazilian Portuguese! Special thanks to Marcelo Leite (Ecoar) who helped with the translation. More languages are coming out soon.
Do you want to see smartQ translated into your language? Any smartQ user can contribute – just use the “options” menu on the top of your smartQ screen. There is a link there called “Translation Area” that will take you to the public translation area.
smartQ is officially out of beta now!
After months of internal testing, followed by a month of public beta, we finally decided smartQ is ready for commercial use.
We will be continuing to improve the product and implementing the many ideas we have.
All beta-testers and new users get a 30-day totally free trial, after which the account has to be upgraded to a paid one.
We are looking forward to welcoming our first clients and early adopters of smartQ!
Did you ever want to have some kind of a visual alert when there are too many tickets in a particular stage? For example, you don’t want more than 5 tickets assigned to your team at once, so people don’t get overwhelmed. Now you can do that!
In Workflow Designer (Project Settings) you can define the recommended ticket limit (also called sometimes Work In Progress – WIP) for any stage (column on the Board View). This limit will be displayed by the number of current tickets in that stage. If the limit is exceeded, the column header will turn red.
smartQ interface is now available in Spanish! Special thanks to Edmundo J. Rigazzi (Cooperativa de Trabajo Lof IT Ltda.) who helped with the translation. More languages are coming out soon.
Do you want to see smartQ translated into your language? Any smartQ user can contribute – just use the “options” menu on the top of your smartQ screen. There is a link there called “Translation Area” that will take you to the public translation area.
We just added SSL protection to your smartQ accounts. Now your data communication is encrypted by 256-bit High-grade Encryption authenticated by Thawte Inc. You will see the login pages now using HTTPS. You can also enable it for all other pages as well through the “options” menu on the top of your smartQ screen.
We also added password encryption. All existing passwords have been encrypted already – you don’t have to do any changes. If you forget your password, the only option now will be to reset it.
Now you can enjoy smartQ with this extra security! Those updates are part of the pre-planned steps to get smartQ ready for a commercial release sometimes soon.
We just added two examples of how smartQ can be used in real projects. The examples cover the projects setup – workflow, team roles and custom fields:
Feel free to share examples of how smartQ is used in your organization!
We just expanded our Help with a new quick starting guide, covering the very first steps when starting to use smartQ.
As you noticed, we try to keep our Help sections light and very visual – we hope you like it.