We just added to global settings the option to change the default state of the email notifications when adding new tickets and notes. If email notifications are essential to your workflow and your teammates keep forgetting to select them, now you can make the notifications enabled by default.
I need to disable email notification
You mean you do not want to receive the email notifications your team is sending you? You can’t prohibit them emailing you; same with emails coming from smartQ that they are initiating…
Please be more specific, or just email us at support [at] getsmartQ.com.