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Back in the 1940s, Toyota was struggling to develop a better system for their car production line. What they came up with is a production management system called Kanban.

Kanban is basically a card board split into vertical columns – usually stages of a process. In the case of Toyota. the cards represented the car parts, and Kanban was used to make sure the parts are ordered in time and in correct numbers. But, as it turns out, the whole concept can be applied to any multi-step process management.

kanban board

(photo by: Oliver Tacke on Flickr.com)
 

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Ticket Images Cover feature added

Ticket Images Cover

We just added the preview of the last image uploaded to the ticket to be displayed automatically in the Board View as a Ticket Cover. Any image uploaded to a ticket can be made into its cover, or you can remove an existing cover. Also, this feature can be turned off through “options”.

We hope this feature will help you visualize your tickets and give your smartQ boards a better ‘glancability” and functionality.

Clone Ticket feature added

Clone Ticket

We added the possibility to Clone (duplicate) any ticket so you can create new tickets based on existing ones.

Display Ticket ID feature added

Ticket IDs

For those who want their ticket IDs displayed at all time by their ticket name – we just added this feature. This is a global setting and can be enabled through “options” menu.

Set Color

Now you can set the ticket color from the Add/Edit Task window.

“Quick Ticket Add” added!

Quick Ticket AddNeed to add a ticket quickly, without opening all the options? Now you can – with “Quick Ticket Add” function. The “+” button is now located on the top of the first column.

Custom ticket colors added!

Custom Ticket Colors

Now you can change the tickets color (background/border). In combination with custom color tags it gives you even more ways to distinguish tickets visually.

Custom color overwrites the automatic coloring of overdue tickets in light red color.

“Date” custom field type added

Date fieldWe just added a new type of field to our Ticket Designer screen – Date. Now you can add to your ticket forms custom date fields, with handy popup calendar selectors and even smart default values like “tomorrow”, “next week”, etc.

 

Tags deleting function added

delete_tagsWe just added the function for deleting global tags – you can see it when you mouse over the tag name.

We just extended our open API to support custom fields: https://www.getsmartq.com/help/api.php